Politique de confidentialité

At Altruistic Accounting Inc. (“Altruistic”, “we”, or “our”), we respect your privacy and are committed to protecting your Personal Information. We are providing this Privacy Policy to inform our clients (“you” or “your”) on how we intend to collect, use, disclose, and protect your Personal Information. “Personal Information” is defined as any information about an identifiable individual. An individual is considered identifiable when the information collected can be used on its own or with other information to identify, contact, or locate a single person. Personal information does not include business contact information, including your name, title, or business credentials.

This Privacy Policy describes:

  • How we collect, use, disclose, and protect your Personal Information; and
  • Our practices for collecting, using, maintaining, protecting, and disclosing that information.

We require Personal Information to provide our services and to communicate with you as part of our ongoing business relationship.

We will only use your Personal Information in accordance with this Privacy Policy or otherwise required by law. We take steps to ensure that the Personal Information we collect about you is adequate, relevant, not excessive, and used for limited purposes.

Please read this Privacy Policy carefully to understand our policies and practices for collecting, using, maintaining, protecting, and disclosing Personal Information. If you do not agree with our policies and practices, your choice is to not use our services. By using our website, you indicate that you understand, accept, and consent to the practices described in this Privacy Policy.

We collect Personal Information about you in order to effectively provide our services, establish your identity, manage our operations, and understand your needs and preferences. The Personal Information we collect will only be that which is essential for completing our services in accordance with legal and regulatory requirements. We only retain Personal Information for as long as necessary, as needed for the purposes for which it was collected, or as required by law. Personal information that is no longer necessary or required will be shredded, destroyed, erased, or made anonymous. It is important that the Personal Information we have is accurate, complete, and up to date. To this end, you are encouraged to inform us when there are any changes to your information. You may also, at any time, contact us to request access to your Personal Information, verify its accuracy and, if required, correct it.

We collect Personal Information from either you directly or via persons or agents that are certified to act on your behalf. The Personal Information we collect includes:

• Information that would be entered on a federal or provincial income tax return, or any tax form,
including your name, address, social insurance number, and other identifying and contact

• Your tax and financial information;

• Your mailing and/or billing address;

• Your phone number and e-mail address; and

• Financial information for billing and payment purposes, including credit or debit card
information, such as card numbers and card expiration dates.

• Personal Information that you enter or otherwise provide when you register or open an account, sign in, use a service, call us for support, or give us feedback.

• Personal Information from applications, forms, surveys, and in connection with polls or contests, including your name, address and e-mail address;

We use information that we collect about you or that you provide to us, including any Personal Information:

• To provide you with our services;

• To fulfill the purposes for which you provided the information;

• To provide you with notices about your account with us;

• To carry out our obligations and enforce our rights arising from any contracts with you, including
for billing and collection or to comply with legal requirements;

• In any other way we may describe when you provide the information; and

• For any other purpose with your consent.

In accordance with the law, we may obtain your express consent in writing (i.e., when we collect, use, or disclose sensitive Personal Information), through electronic means, or verbally.

You can always refuse or withdraw your consent to the collection, use or disclosure of your Personal Information. Doing so may, in some cases, mean that we will be unable to provide you with our services that you have requested.

Anonymous User Browsing: You can visit our website without telling us who you are or revealing any information about yourself, including your e-mail address. In this case, our web server may collect the IP address and domain you used to access our website, the type and version of web browser and operating system you are using; the number, duration, and frequency of visits to our website and the website you came from and visit next.

This anonymous information cannot be traced to a specific individual user. It is used by Altruistic Accounting to measure the number of visits, average time spent, pages viewed, most popular preferences and other statistics about website visitors. This allows us to determine the characteristics of users on our website and our most popular services. We may use this data to monitor website performance for systems administration purposes, to make the our website easier and more convenient to use, as well as improving our services and tracking visitor information in aggregate form (e.g. the number of visitors using the website).

Our altruistic doctrine encourages commitment to competence, integrity, and stewardship. Your Personal Information is kept confidential, safe, and secure and is only used in accordance with this Privacy Policy or as otherwise consented to by you. We do not disclose your personal information to third parties except as described in this Privacy Policy or as permitted or required by law.

If you have any questions, comments, or concerns about our privacy policy, please contact us at contact@altaccounting.ca

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